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Shipping Policy

At Evore, we are committed to providing a smooth, reliable, and convenient delivery experience. Please review the following shipping terms before placing your order.

1. Shipping Destinations

Domestic Shipping — Pakistan
We currently ship orders throughout Pakistan.

International Shipping
At this time, we do not offer international shipping.

2. Order Processing & Dispatch

Orders are typically processed and prepared for dispatch within 1–2 business days, excluding Sundays and public holidays.

Once your order has been confirmed, our fulfillment team will begin preparing your package for shipment.

3. Shipping Methods & Delivery Times

We currently offer one convenient shipping option for all orders:

Standard Shipping: Estimated delivery within 2–5 business days after dispatch.

Please note that delivery times are estimates provided by our logistics partners and may vary depending on your location, accessibility, weather conditions, and other circumstances beyond our control.

4. Shipping Charges & COD Fees

Shipping charges are calculated at checkout based on your delivery location.

For Cash on Delivery (COD) orders, any applicable COD convenience fees are service-related charges.

Shipping charges and COD fees are non-refundable and will not be included in refunds or store credits for returned orders, except where required by applicable law.

5. Order Tracking

Once your order has been dispatched, you will receive a WhatsApp and/or email notification containing your tracking information, where available.

You can use the tracking link to monitor your shipment from dispatch through delivery.

6. Shipping Address

Please make sure your shipping address, phone number, and other delivery details are accurate and complete before placing your order.

Evore is not responsible for delays, failed deliveries, or additional charges resulting from incorrect, incomplete, or inaccurate information provided by the customer.

If you need to make changes to your shipping address, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been dispatched.

7. Shipping Delays

While we do our best to ensure timely delivery, unexpected circumstances may occasionally cause delays. These may include:

• Severe weather conditions

• Courier or logistics issues

• Traffic or transportation disruptions

• Regional restrictions or disruptions

• Public holidays

• Other circumstances beyond our control

If a significant delay occurs, we will do our best to keep you informed and provide an updated delivery estimate when available.

8. Damaged or Lost Shipments

Please inspect your package carefully when you receive it.

If your order arrives damaged, appears to have been tampered with, or is lost in transit, please contact us as soon as possible at evorepk@gmail.com.

We will coordinate with the relevant courier or logistics partner to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with our policies and the circumstances of the shipment.

For damaged packages, we may request photographs or other information to assist with the investigation.

9. Failed Delivery Attempts

If a courier is unable to deliver your order due to reasons such as:

• Incorrect or incomplete address

• Customer being unavailable

• No access to the delivery location

• Refusal to accept the package

• Failure to respond to the courier

the package may be returned to Evore.

In such cases, additional reshipping charges may apply if you request the order to be shipped again. A restocking or handling fee may also apply where permitted.

For any questions regarding your shipment, please contact us at evorepk@gmail.com.